FAQs

Check out answers to popular questions below ⬇️

General

myReach is your all-in-one productivity tool.

 

It centralises all your information (websites, documents, articles, pictures, contacts, etc.) and stores them in a powerful graph database for a more intuitive collaboration between the human and digital memory.

 

Stop bookmarking pages only to never find them again – use myReach to keep your most important information at your fingertips. myReach helps you find what you need instantly and reveals hidden connections and opportunities within your saved data.

The options are endless! Here are just a few to get you started:

  • Your favourite restaurants
  • Holiday research & planning
  • Articles for a report
  • Hunting for flats
  • Competitive analysis
  • Client company profiles
  • Interesting websites, files, etc.

Avoid having 50 open pages on your phone… And keep everything within reach with myReach!

myReach is pretty much for everybody and anybody.

If you want to…

  1. Make your life simpler
  2. Save time looking for things
  3. Keep all your things in one place

… Then myReach is for you!

The App was created for endless uses, with everyone in mind. Whether you’re an analyst, researcher, student, banker, doctor, teacher, sales(wo)man, freelancer, traveller… You name it, myReach is for you!

Why? Because myReach solves problems common and unique to everyone. See “What Can I Use myReach For?” to find out more.

Right now, myReach is 100% free to use. All you need to do is create an account to get started. We’ll eventually introduce subscription-based pricing for new features and additional space. However, you’ll get plenty of notice and options to continue with a free subscription plan.

How will the Freemium work?

As a myReach user, you have a specific number of “free” nodes before having to upgrade to a Premium Plan. Similar to Slack with their capped space, once you reach the capped number of free nodes you either become a Premium user or stay within the capped number of free nodes.

However, we want to gamify myReach… So for every friend you refer to myReach, or for every milestone you achieve, you gain credits which can then be converted into payment for the monthly subscription. Basically, if you play your cards right you could be using myReach for free indefinitely!

Additionally, as a paying Premium user, you will have direct access to unique additional features which are not offered in the Freemium.

More info coming soon.

Getting Started

You can find all our tutorials in the App, under “Tutorials” in your account (bottom right corner), on our YouTube Channel, OR in “Guides & Tutorials” Page

Soon! We love the idea and we’re looking into it, but to be honest there isn’t one yet as we haven’t had time, with the launch and everything going on.

Stay tuned…

Invite your friends, family, coworkers, lovers, etc.  to myReach with the “Invite Friends” button on your profile in the App. It’s simple – just click that button, choose who you want to invite and a pre-written editable text with a download link is sent!

Effort = zero

Reward = credit to eventually use as payment for Premium features.

This feature will soon be available in your profile on the App.

For now, send us an email to contact@rea.ch, we’ll make the change for you.

Email us at contact@rea.ch

We’ll get back to you within 24 hours.

Recover your password in seconds. Click on “Forgot your password?” in the Sign In page. You’ll receive an email in your inbox, to reset your password.

Using myReach

We’re constantly working on new features to improve myReach, but we’re always open to new ideas. If there’s a certain feature you’d like to see, let us know! We want myReach to be the ultimate all-in-one tool for you, so don’t be shy if there’s something missing for you.

Request a new feature by:

  • Sending our Community Support Team an email with your request to contact@rea.ch
  • Going to your profile on the App (bottom right corner) and clicking on “Give us Feedback”
  • Filling in the “Suggest Features” form in our website rea.ch
  • Tweet at @myReach_ with your ideas 💡

Thanks in advance for your feedback!

myReach is available on all major platforms. You can use it on mobile, desktop and web for iOS, Android, MacOS, Windows and Linux. Need to mention its an App.

The myReach App can be used on any major platform.

You can download it from the Google PlayStore or the Apple Store.

It can also be used on a web browser on your phone or desktop, however the design is currently optimised for Mobile… So if you access it through your desktop, the look and feel won’t be ideal. Don’t worry, we’re working hard on getting you the desktop version up and running ASAP.

We’re working on it! It will be available soon for mobile.

If you’re interested in one, send us an e-mail to contact@rea.ch and we’ll personally notify you once it’s available.

At the moment, it’s just in English.
We’re working on Spanish and French next.
Have a language request? Let us know here.

Under the General Data Protection Regulation act, organizations that collect, maintain, use, or otherwise process EU residents’ personal data (regardless of the organization’s location) must implement certain privacy and security safeguards for that data.
myReach follows a comprehensive GDPR compliance policy. Read it here.

Nothing makes life simpler than a good integration!

That’s why our team is working around-the-clock to make these available to you.

Do you have a specific app integration you’d like to see? Let us know here.

At the moment this function isn’t available, however it’s already in our development pipeline.

We are looking to give users the ability to forward emails directly to their myReach account, to be able to save desired emails such as newsletters, documents, important emails, etc. all in myReach. 

We will let you know once this function is available! Check out our What’s New page to see what we’re working on, latest updates, new features, etc.

The size limit is capped at 25MB per item saved in myReach.

Yes! We have a preliminary version that’s still in development and needs some fine tuning. However, for the keen beans who already want to get started, here are the links (just keep in mind it isn’t yet completely optimised!): Chrome and Firefox

Soon! We know you want it, and we want to give it to you.
Our team is working on it… Stay tuned.

Just you!

myReach is completely private and secure. Your things are safe and only YOU have access to them.
In the future we’ll integrate a “share” function so you can share certain nodes and workspaces with your friends and colleagues. However, they will only ever see the things you choose to share.

Issues & Bugs

Thanks for the heads up! There’s several ways to let us know:

  • Send us an email to contact@rea.ch
  • Go to your profile on the App (bottom right corner) and clicking on “Give us Feedback”

If possible, please provide the following:

  • What version of the app are you seeing this bug occur in?
  • Mobile – Android or iOS?
  • Desktop – Mac or Windows? And what browser?
  • Screenshots of the bug are always very helpful!

We’ll immediately alert our tech team so they can investigate further and fix the bug. Thanks for taking the time to help improve myReach!

Don’t worry! It’s not lost – That’s what the trash is for.

The trash is like another workspace –head to your workspaces (top left button of the screen in the view 🔍) and go to “Trash”. All your deleted things will be there.

CAUTION: If you “Empty Trash” (aka. Permanently delete trash), you won’t be able to restore any of those deleted nodes.

Send us an email to contact@rea.ch
CAUTION: Once you deactivate your account, it’s permanently deleted; you won’t be able to get it back.

Send us an email at contact@rea.ch and our tech team will look into it ASAP.

Save time by answering these questions in your e-mail:

  • What device are you trying to login from?
  • Are you logging in with Google, Apple or your username?
  • Did you create your own password or use the “strong password” suggested by Apple?
  • Is there a particular error message that appears when you try to log in? Any screenshots you could share are always helpful.

Thank you for your patience. As soon as we receive your e-mail we’ll be in touch and work on finding the problem.

Try myReach today

Create your second brain for free.

Join over +12,000 productivity seekers using the myReach App…

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Save any website

If you can find It online, you can save  It on myReach. Endless possibilities for a must-have feature.

Save any website

If you can find It online, you can save  It on myReach. Endless possibilities for a must-have feature.

Save any website

If you can find It online, you can save  It on myReach. Endless possibilities for a must-have feature.

Save any website

If you can find It online, you can save  It on myReach. Endless possibilities for a must-have feature.

Save any website

If you can find It online, you can save  It on myReach. Endless possibilities for a must-have feature.

Save any website

If you can find It online, you can save  It on myReach. Endless possibilities for a must-have feature.

Integrations

If you can find It online, you can save  It on myReach. Endless possibilities for a must-have feature.

Media
Images, Videos, Audios...

Notes
Ideas, Research, Thoughts...

Save any website

If you can find It online, you can save  It on myReach. Endless possibilities for a must-have feature.